Privacy Policy

We are grateful for the business that you provide to Sttelli, LLC and would like to assure you that we are committed to using your personal information responsibly. This privacy policy outlines the methods of security compliance used by Sttelli, LLC. For purposes of this policy “site" will denote “sttelli.com."

Information

When you make a purchase, register an account or join our mailing list on sttelli.com, we collect information including but not limited to your name, email address, billing and shipping address, zip code, phone number, and credit card information. When you provide this information, you consent that we may use it to contact you via phone, email, or direct mail. We may also collect information related to your visit on our site including but not limited to, activity on site, your Internet Service Provider’s address and the name of the web page directing you.

Information Use

Information may be used for the following:

  • Improve site personalization and performance including but not limited to the analysis of personal, transactional and site session data
  • Customer service through email, live chat or telephone correspondence
  • Sending post-sale emails related to new products, promotional offers and site or brand updates as well as reminders to submit reviews to our third-party review tool. You may opt out of these emails at any time by clicking unsubscribe within these emails

Information Sharing

The information we collect may be disclosed when legally required to verify or enforce compliance with government orders, the policies governing Sttelli, LLC, and applicable laws that protect against misuse or unauthorized use of sttelli.com. We keep record of past purchases and may combine this information with other demographic and publicly available information when necessary for government compliance.

We do not share credit card information with any third-party other than our payment processing service provider, Paymentech.net.

To aid in our marketing efforts, we may provide certain information gathered on sttelli.com with reputable third-party advertising services and networks. Data collected may include: name, unique personal identifiers, online identifiers, IP address, email address, geographical location, user agent data, time and date of visit, device model, internet or other electronic network activity information (including browsing history, search history, and information regarding a consumer’s interaction with website, application, or advertisements). Inferences may be drawn from any of the listed information to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, preferences, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. These service providers will always be contractually obligated to meet our security standards and keep all information confidential.

Third-party analytics may access information relating to user behavior on site in order to help us provide a better user experience.

This site may contain third-party content including content that will direct you to or facilitate information through a third party site that may also collect information. If you are directed to a third-party site or opting-in to use a third party tool on our website, it is important to note these integrations and ensure that you have reviewed these separate privacy policies.

Information displayed Publicy

We welcome your feedback and would like you to note that any feedback, reviews, or messages submitted on sttelli.com or to Sttelli customer care services via telephone, email or social media accounts will become the exclusive property of Sttelli and may be publicly shared or displayed.

User submitted product reviews and questions, site reviews and blog comments are considered public information. This information may be made publicly visible on the websites, social media pages and blog of Sttelli, LLC.

By connecting with us on social media by using our brand designated hashtags and handles, you are authorizing consent for Sttelli, LLC. to use this content for business purposes including marketing.

Age Restrictions

Our site is intended exclusively for use by adults. We do not knowingly collect personal information from children under the age of 13.

Cookies & Tracking Pixels

We use cookies, tracking pixels and cookieless identifiers to record your preferences, session and information, such as items you have added to your shopping cart, behavior on site, past activity and transactional data in order to provide better service upon your return to sttelli.com. We may also use these tools to display targeted behavioral advertisements and emails to you after leaving our site.

We collect Device Information using the following technologies: cookies, log files, tracking pixels and cookieless identifiers.

Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site. Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.  We refer to this information as “Order Information.” When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

SSL Security

Sttelli.com uses Secure Sockets Layer (SSL) technology to offer the safest, most secure shopping experience possible. SSL technology enables encryption of sensitive information during your online transactions.

Country of business operation

If you are visiting our site from a country that is not the United States, please note that information and site usage may differ.

In accordance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), we allow access to those customers governed under European Union and California law to:

Request a copy of the personal data processed about you

Request that we delete your personal data upon request and do not use this information for marketing purposes

Comments, Reviews & Feedback

We welcome your feedback and would like you to note that any feedback, reviews, or messages submitted on sttelli.com or to Sttelli customer care services via telephone, email or social media accounts will become the exclusive property of Sttelli and may be publicly viewed.

Email Subscription

The email address that you provide during checkout will prompt an order confirmation email, tracking information email, and this address will be included in our mailing list. You may always opt-out of our newsletter by clicking the unsubscribe link found at the bottom of all of our emails.

Updating your preferences

If you have questions or would like to opt out of digital marketing and other communications from Sttelli, LLC, please feel free to contact us at:

Sttelli, LLC
1.305.459.0555
info@sttelli.com

Policy Updates

All privacy policy information is subject to update and change. Please check back frequently in order to ensure that you are aware of these changes.